Contact Us

How can we assist you?

Do you have a billing or usage enquiry? Do you need system repairs or service?

General enquiries

To find out more about how Metered Energy collects, uses, holds and discloses your personal information see our privacy statement.

Connect with the Metered Energy team

Please note that contact outside of these hours will be redirected to our after hours service and support team.

Enquiries and power outages

1300 633 637 or 07 3891 3733
Monday to Friday, 7.30am to 5.30pm.

Emergency after hours contact

1300 761 581
Monday to Friday, 5.30pm to 7.30am
24 hours, Saturday to Sunday

National Relay Service

Postal address

PO Box 192
BULIMBA QLD 4171

Email address

contact@meteredenergy.com.au

In the event of an emergency that threatens someone’s life or property, please call  000 straight away.

Do you require an interpreter?

131 450
If so please call the National Telephone Interpreter Service for any Metered Energy enquiry.

통역사가 필요하십니까? 통역사와 직접 연락하려면 131 450으로 전화하여 Metered Energy 문의하십시오.

Cần một thông dịch viên? Để liên hệ trực tiếp với một thông dịch viên, hãy gọi số 131 450 cho bất kỳ yêu cầu Năng lượng Metered nào.

需要口译员吗？要直接与翻译联系，请致电131 450进行计量能源查询。

آیا شما به مترجم نیاز دارید؟اگر در مورد Metered Energy سؤالی دارید ، برای دریافت راهنمایی با شماره 131450 تماس بگیرید.

هل تحتاج إلى مترجم؟إذا كان لديك أي أسئلة حول Metered Energy ، فاتصل برقم 131450 للحصول على المساعدة.